United Kingdom passengers suffer long delays after global BA IT outage

As of now British Airways has canceled flights departing from the Heathrow and Gatwick airports in London, and is advising passengers with flight before 6:00 PM on Saturday to avoid coming to the airport.

The airline later scrapped flights from Heathrow and Gatwick for the rest of the day.

The system outage has also affected our call centres and our website but we will update customers as soon as we are able to.

Several passengers have reported that the captain and gate staff at Gatwick Airport said the airline could be under a cyber attack.

British Airways passengers around the world are facing delays due to computer problems.

BA has not said what is causing the computer problem, but says it is working to resolve it as quickly as possible. Some critics say complex airline technology systems have not always kept up with the times.

The airline said, "there's no evidence it's a cyberattack".

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Heathrow officials said they were working with British Airways, which is based in the airport's Terminal 5, "following an issue with their IT system this morning that has caused some delays for passengers". Passengers on social media reported long delays at check-in desks and flights being held on runways.

Others said they had been left stranded on the tarmac. "None were working, apart from one", said Terry Page, booked on a flight to Texas.

The problems, which passengers said were affecting flights across the country, came on a particularly busy weekend in Britain with a public holiday on Monday and many children starting their school half-term breaks.

"We were told that we couldn't even get on other flights because they are unable to see what flights we can be moved to".

"The terminals at Heathrow and Gatwick have become extremely congested and we have cancelled all flights from Heathrow and Gatwick before 6.00 pm United Kingdom time today (1700 GMT), so please do not come to the airports". "All of our flights are on time", said spokesman Ross Feinstein.

Another, journalist Martyn Kent, wrote: "Sat on plane at Heathrow for hour and a half now".

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