Uber App Gets a Chat Function to Better Connect Drivers and Riders

Uber Chat

Riders can text their en route driver by going to the Uber feed and tapping on "contact" followed by "chat". Both riders and drivers will see if their chats are delivered and read, helping to confirm the other actually received the communication.

So we're adding a way for riders and drivers to chat right in the Uber app.

"Regardless of where they are located - whether it be the Cleveland, Chennai or Cartagena - riders and drivers won't need to share their phone number with one another when they need to get in touch", Lermitte wrote. That can lead to problems for those who have signed up to Uber with one number but are using a device registered to a different one, or indeed are relying on Google Voice or similar services, since Uber may not recognize the account and thus not allow the text or call through. Now, before your ride arrives, you can chat your driver a specific location where you are or let them know how to spot you among the crowd without exiting the app.

To use the chat feature, request a ride, go to the Uber feed, tap "Contact", and pick "Chat". "And then in other emerging markets where we do offer SMS, we don't have the technology in place to anonymize the personal contact info, so the rider and driver are actually sharing their personal contact information in some of those markets". This is what Uber's new chat function aims to fix. The new feature is being rolled out worldwide and should be available to all users "in the coming weeks". Seeing as this is most likely for convenience and privacy, it's likely that's not going to be the case.

Can Arsenal REALLY reject Chelsea's £35m transfer bid for the Ox?
Arsenal open their Premier League campaign at home to Leicester City on Friday and Walcott can't wait to get going. It looks like everywhere there is many, many players and a bit of congestion at the moment everywhere".

Lermitte also revealed that Uber users, both riders and drivers, want to know if their messages are actually being read. Uber's already considering trying this feature out for other purposes. There will be no need to do or bear any of that now because Uber has added an in-app messaging feature to its app.

Communicating with your Uber driver is about to get a little less confusing.

Messaging can also be leveraged for Uber's other businesses, including UberEATS, and makes a lot of sense there, too, as a future consideration, the company says.

Related News:

  • New Orleans water-pumping system fails in midst of rainy forecast

    New Orleans water-pumping system fails in midst of rainy forecast

    Without the power of the turbine, the Board says its drain storm capacity has diminished for the East Bank of New Orleans . Scattered showers and thunderstorms are likely in New Orleans on Thursday and Friday, with h...
    Powerball jackpot continues to rise

    Powerball jackpot continues to rise

    So, what are your odds of winning either of the two prizes? About one in 75.6 quadrillion, according to CNNMoney . There was no Powerball jackpot win in SC last night, but two SC players should check their tickets.

    All Things Fantasy Premier League (FPL)

    For everyone else simply looking to capture a strong rookie performance for one season, it's a bit more hard . He also added that this particular transfer has twisted his special plans for newly signed Bakayoko .
  • Swansea and Everton hope to end Gylfi Sigurdsson transfer saga 'soon'

    Swansea and Everton hope to end Gylfi Sigurdsson transfer saga 'soon'

    Ross Barkley could stay at Everton with no offers now on the table, says Ronald Koeman . "I spoke about "soon" last weekend". And the best XI will start the game. "Let's wait, we're not in hurry but we finally hope to do a deal".

    Ryan Giggs tips Paul Pogba to thrive at Manchester United this season

    Lukaku is 2/7 to be the top goal scorer at United this season, and is 7/2 to be the league top scorer at Sky Bet. Not many people saw that coming after his less than impressive first season at Old Trafford.
    Jennifer Lawrence Calls Nude Photo Hack 'Terrifying'

    Jennifer Lawrence Calls Nude Photo Hack 'Terrifying'

    Speaking about the painted cover within the magazine's pages, Lawrence said she was unsure if she was entitled to the painting. For its 125th September issue , Vogue chose Academy Award victor , Jennifer Lawrence , to grace its cover.
  • Netflix UK Sets Premiere Date For 'The Crown' Season 2

    Netflix UK Sets Premiere Date For 'The Crown' Season 2

    Among countless other accolades, the show also won Golden Globes for Best Actress-TV Drama Series and Best TV Drama Series. Prince Philip ( Matt Smith ) and Elizabeth ( Claire Foy ) share an intimate moment in Netflix's " The Crown " season 2.
    Altice Considers A Play For Charter Communications

    Altice Considers A Play For Charter Communications

    Reuters/Philippe WojazerPatrick Drahi, the billionaire founder of Dutch telecoms company Altice, is back on the acquisition trail. Altice N.V. purchased Cablevision Systems Corp. of Bethpage previous year and then combined it with Suddenlink of St.
    Colorado's wind power soars; state ranks in the top 10

    Colorado's wind power soars; state ranks in the top 10

    The resource supplied about 6% of domestic electricity past year , and 14 states now get more than 10% of their energy from wind. DOE said that capacity came from about 77,000 turbines installed across the United States, Guam, Puerto Rico and the U.S.
  • Macy's quarterly comparable sales top estimates

    Macy's quarterly comparable sales top estimates

    Shares of Dillard's Inc., which Thursday surprised analysts by swinging to a loss, tumbled 13.2% in premarket trade to $63.65. And Kohl's is trying to attract more shoppers by offering more outside brands and cutting some of its in-house clothing lines.
    Spieth, McIlroy leading the way on PGA Championship odds

    Spieth, McIlroy leading the way on PGA Championship odds

    I'm freerolling and it feels good". "I won without feeling like I was putting well at all", he said. Monahan also announced that the Players Championship would move from May to March.
    Chelsea interested in signing Joao Cancelo from Valencia

    Chelsea interested in signing Joao Cancelo from Valencia

    It's believed Conte wants to transform Oxlade-Chamberlain into a marauding right wing-back. And according to Sky Sports , they are prepared to follow up their interest with a bid.


Most liked

Leah Remini Wants FBI Involvement in Potential Federal Investigation Into Scientology
She continued: 'But she believes that I'm an antisocial personality - because I've spoken out against Scientology . Moss and Remini could have a run-in at the Emmy Awards in September.

Blue Apron Announced Second-Quarter Financial Results
Marketing expenses came to $34.5 million in the second quarter, down sharply from the $60.6 million of the first quarter. On Thursday, analysts and shareholders will be looking closely at the number of subscribers that the company reports.

Dems demand answers on controversial Google memo
Many conservatives were quick to uphold Damore as evidence that Silicon Valley liberalism has gone too far. Meanwhile, Damore's memo appears to have fuelled the internal strife among Google's female employees.

TSX falls as North Korea tensions spur flight to safety
ENERGY: Benchmark U.S. crude gained 28 cents to $49.84 a barrel in electronic trading on the New York Mercantile Exchange. Gold settled up 1.4% at $1,256.40 an ounce, then rose almost 2% - to almost $1,283 - after Wednesday's settlement.

Nawaz Sharif's brother Shehbaz set to head PML-N
Reports said Sharif would stay put in Rawalpindi tonight as he has not covered even a third of the distance in the city so far. Qamar Zaman Kaira of Pakistan Peoples Party (PPP) said that there could be around 10,000 people with Sharif .

US PGA Championship 2017
This will be the 98th PGA Championship and the 101st year of existence. "It plays on your mind a little bit", he said. Maybe he'll prove me wrong (he probably will!), but I'm out on Spieth completing the Slam this week at Quail Hollow .

Trump Claims Undue Credit for Revamping Nuclear Arsenal
Trump , said Todd Harrison, a defense analyst at the Center for Strategic and International Studies. Matthew Bunn, a nuclear-policy specialist who teaches at Harvard University's John F.

Stephen Miller: Trump Is 'Most Gifted Politician Of Our Time'
Miller confirmed the birth of his child with Delgado and said his wife had, astonishingly, accepted the news. Delgado and Miller, however, have conflicting stories about how the son has been welcomed into the world.

First human case of West Nile confirmed in St. Tammany Parish
The district has found the presence of West Nile in 34 of 3,981 samplings of mosquitos in the parish, the release said. July is the worst month for West Nile Virus and this past July provided plenty of places for mosquitos to breed.

Beyonce Flaunts Toned Abs Two Months After Welcoming Twins
In the pictures, the stunning mother of three seems to be back to her old self with a natural look and less makeup. In fact, just this week, Beyonce was spotted heading to an L.A. gym with rapper husband JAY-Z and Rowland .

Three Arsenal stars could miss Premier League opener
Arsenal , who finished fifth in the league last season, host Leicester City in the opening game of their campaign on Friday. PSG had a wanted list at the start of the season with three names on it, Neymar , Alexis and Kylian Mbappe .

Guam governor says North Korea's talk of revenge is no threat
The presidential staff added that the Pyongyang regime is overreacting following the passage of new UN Security Council sanctions. Trump said Tuesday from his golf club in Bedminster, N.J. that continued North Korean threats would be met with "fire and fury".

North Korea risks 'destruction of its people', says defence secretary Mattis
DPRK is the acronym of North Korea's official name, the Democratic People's Republic of Korea. But the defence secretary's remarks were still notably more measured than the president's.

Kings' Zach Randolph arrested on charges of drug possession
The 2017-18 National Basketball Association season hasn't even started, and Zach Randolph already is lighting it up from downtown. LAPD says an unruly "mob" formed when officers responded, throwing objects and attempting to destroy police cruisers.

Consumer Reports just un-recommended Microsoft's Surface range
Jeff Dunn/Business InsiderAltogether, the reliability issues made Microsoft a statistical outlier compared with other brands. However, lab tests performed by Consumer Reports seemed to show the Surface products performing well in many categories.