Teen Exposes Apple For Deliberately Slowing Down Older iPhones

Apple will now be offering a $29 in-store battery replacement service for older iPhone models. Source CBC

Convenience. No need to drive anywhere or wait in line; replace your battery from your kitchen.

Apple faces litigation over the recent confession that it deliberately slows older iPhones to prevent battery damage.

Rory Van Loo, a Boston University professor, told Reuters that a case for misrepresentation or fraud might be filed since Apple made a decision to hide the information that a battery switch can be a better solution to getting a better user experience than buying a new iPhone.

For starters, they're lowering the price of battery replacements to $29, down from the regular $79 fee. The problem, as we've documented extensively, isn't simply that the company reduces overall iPhone performance, but the way it introduced these changes without notifying customers or giving them any control over the capability.

The iOS update that started slowing older devices down was in response to an issue users were having with phones suddenly shutting down.

Those steps include an update to iOS in the new year which will apparently give users more visibility into the health of their battery in the hope this demonstrates to users the performance impact of a poor battery.

Following a slew of class action lawsuits, Apple announced yesterday that it has chose to reduce the price for out-of-warranty iPhone battery replacements from $99 CAD to $35 CAD beginning late next month, while explaining how it handles power management features in older iPhone models.

Читайте также: Samsung issues statement over battery woes with the Galaxy Note 8

Apple called allegations that they slow down older iPhones running new operating systems a "misunderstanding".

Apple's statement this week said that "when a chemically aged battery is replaced with a new one, iPhone performance returns to normal when operated in standard conditions".

After learning about the heavily discounted battery replacements, Ms Tan, 24, who works in the private education sector, said that she would still replace her phone's battery only if she really had to.

More recently with the introduction of iOS 11.2.0 similar throttling was discovered for iPhone 7 models with older batteries. Apple then happily took its customers' money when the customers, dissatisfied with their now-slower devices, purchased new and more expensive iPhones.

The post went viral and Apple was forced to admit its "throttling" process in order to preserve batteries as they become less effective. We don't know yet about Samsung or any other Android OEMs, but as of this writing, this is an Apple-only issue. "We will never stop working to earn and maintain it". The $29 price will last at least through December 2018.

Read Apple's full "message to our customers about iPhone batteries and performance" here.

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