Microsoft says it fixed a Windows 10 update bug that deleted folders

"In previous feedback from the Windows 10 April 2018 Update, users with KFR reported an extra, empty copy of Known Folders on their device", explains John Cable, Director of Program Management, Windows Servicing and Delivery, Microsoft. If there are still files in the "Documents" folder then you're not affected by the issue, according to another tweet from Sarkar.

The good news is that Microsoft has seemingly fixed the issue in Windows 10 Build 17763.17, and now the original old folder location and all the personal documents it contained should remain intact when you install the October 2018 update.

Users who moved a Known Folder to OneDrive but did not move files in the process had files deleted in the old location. "This occurred if Known Folder Redirection (KFR) had been previously enabled, but files remain in the original "old" folder location vs being moved to the new, redirected location". So I'm following Woody's Defcon numbering system with regards to any Windows Updates and waiting to let others be the BETAs that Bleed!

Microsoft has also changed the workaround text on its website. Microsoft plans to re-release the new OSes after getting testing feedback.

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This fixed version of the Windows 10 October 2018 Update is first being made available to Insiders for final testing and after analyzing the feedback and data from the Insider community, Windows 10 October 2018 Update will be re-released to the general public soon.

Data Restoration? Things could get tough for Windows 10 version 1809 users who lost data.

Microsoft recommends that any users affected by the bug should call their local Microsoft support number, and technicians will be able to assist users with recovering any data that's been lost. Microsoft retail stores support services also offer this same level of support in-store. This would allow Microsoft to monitor both critical issues and features suggestions. Some issues included minor task manager bugs, but a showstopper bug that was deleting user files meant that the company had to pull the update out of distribution completely. It notes that Microsoft will provide a notice when the Windows 10 version 1809 rollout resumes.

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