Delta cuts back how far you can recline your seat

Male passenger with knees against female passenger’s seat on airplane

As airplanes pack travelers into smaller seats with reduced personal space, powering up that laptop can be a risky bet: Will the person in front of you recline their seat? Those in first class will also see two inches of recline taken away, with seats going from 5.5 inches of recline to 3.5.

A company rep says the idea is to make flights more comfortable for the people behind each seat, and to make it easier for passengers to view the video screens embedded in the seat backs.

Ekrem Dimbiloglu, Delta's director of onboard product and customer experience, told The Points Guy that the reduced recline was an effort to protect the passengers seated behind.

Delta deny they are trying to fit additional seats on to the aircraft or will save money.

If the recent news that Delta Airlines is the best USA airline for customer satisfaction surprised you, or even had you wondering if it was time to take the family into the bunker for the end-times, I have some more news for you.

Frequent fliers are already appreciative.

Читайте также: Jallianwala Bagh massacre: Rahul visits memorial, salutes people of India

"Passengers are packed so tightly into planes these days that any invasion of our personal space is amplified, and seat recline is one of those trigger points that easily leads to disputes between passengers", he told CNN Travel. Leg room will not be affected, Delta says. They may be able to sit back and relax - but only so far.

The first Airbus A320s to get the modified seats will debut this weekend, the carrier said Friday.

Delta expects it will take two months to change all of Delta's A320s which includes about 62 planes in the fleet.

Delta typically flies the A320 on short- to medium-haul routes averaging one to two hours, which are frequented by business travelers, according to Huddleston.

And if the change works for Delta, Mayerowitz predicted that other United States airlines will follow.

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