Microsoft to permanently close its retail stores, Companies & Markets News & Top Stories

The Microsoft Store in Seattle’s University Village

But that's all about to change as Microsoft is closing its physical retail stores globally, and focusing instead on online sales.

"It is a new day for how Microsoft Store team members will serve all customers", continues Porter.

"As part of our business plan, we [are] closing Microsoft Store physical locations", a horribly-worded announcement, on LinkedIn of all places, reads.

According to its website, Microsoft has 83 stores worldwide, including 72 stores in the USA, and several others overseas where they showcase and sell laptops and other hardware. "We will continue to invest in innovative digital solutions, including new services such as 1:1 video sales support".

The company says it will still provide services like sales, training and support from its corporate facilities, as well as remotely. The team has hosted over 14,000 virtual workshops and camps and more than 3,000 online graduations since March.

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Microsoft has 116 stores worldwide, with 107 of them in the United States.

Microsoft has more than 70 US stores; seven in Canada; and one each in Puerto Rico, Australia, and England. That includes primarily asset write-offs and impairments, the company said.

The company notes that its online sales have grown and it's confident that its team, which is diverse and skilled, is capable enough to serve customers beyond physical outlets.

The company added that it will "reimagine spaces that serve all customers, including operating Microsoft Experience Centers in London, NYC, Sydney, and Redmond campus locations".

A Microsoft spokesperson said that "all employees will have the opportunity to stay with Microsoft". It's probably good for the software giant to refocus on its digital storefronts, and the company said today that more than 1.2 billion people in 190 markets are visiting Microsoft.com, the Windows 10 Microsoft Store and the Xbox Store every month.

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