Ring recalls thousands of video door bells due to fire hazard

Your Cop Friendly Ring Doorbell Could Burst Into Flames

(Pocket-lint) - Ring has reportedly issued a recall for some second generation Ring Video Doorbells in the U.S. and Canada that could present a fire or damage risk.

U.S. Consumer Product Safety Commission announced Tuesday that users should immediately stop installing the recalled video doorbells and contact Ring for new installation instructions, which can be found here. At least eight people suffered minor burns, and property damage was also reported.

Ring said that using incorrect screws to install the popular cameras, which stream live video views from the doorbell to the user's devices, can be screwed too far and strike the battery, increasing the risk of overheating and fire.

All of the affected products were sold between June and October of this year. The doorbells have a blue ring at the front and come in two colors: "satin nickel" (black and silver) and "venetian bronze" (black and bronze).

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The second wave has seen cases spike shockingly fast, with nearly 10 million cases recorded in just one month earlier this year. Covid-19 patients occupied 36% of all intensive therapy units and 51% of hospital beds across the country.

"The safety of our customers is our top priority".

The model in question is number 5UM5E5 and was manufactured in China. The company also encouraged consumers to use the star-shaped end of the included screwdriver to drive the security screws into the bottom of the smart doorbell camera without causing damage to the device. Ring Video Doorbell owners can determine if their item is part of the recall by entering the serial number online.

The recall was initiated after Ring received a total of 85 incidents of the doorbell having incorrect screws installed. "Customers do not need to return their devices".

Customers can download the updated manual for the ring Video Doorbell (2nd Generation) on the company's support page.

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